Billing & Payments
Payments connected to documented services.
Popular IT Service LLC accepts payments for its own services and approved project expenses documented through a proposal, service order, campaign authorization, contract, or invoice.
We accept payments only for services and approved project expenses purchased directly from our company. We do not maintain customer wallet balances, accept unrelated third-party deposits, provide peer-to-peer transfers, offer cash-out services, or transmit money to arbitrary recipients.
Invoice structure
What an invoice may include.
Professional fees are always separated from approved third-party costs, tools, and taxes.
| Engagement | Invoice may include |
|---|---|
| Software project | Deposit, milestone fee, support fee, approved tools, and applicable tax |
| Marketing engagement | Agency fee, creative fee, approved media budget, third-party tools, and applicable tax |
Accepted payment methods
How valid invoices can be paid.
Available methods and exact payment instructions appear on each invoice or its secure payment page.
ACH
For U.S. bank-to-bank payment of valid invoices.
Card
Processed by an authorized third-party payment provider via a secure payment link — never collected by email or contact form.
Bank transfer / wire
Using the transfer instructions shown on the invoice.
Card payments are processed through an authorized third-party payment provider. Please do not send complete card details by email, chat, or contact form — we will never ask for them that way.
The practical details
Everything else you'd want to know.
When payment is due
Due dates appear on each invoice. Standard terms: due on receipt, in USD, unless the engagement documents state otherwise.
Referencing an invoice
Please include the invoice number with every payment so we can match it to the correct engagement and issue records without delay.
How approved third-party costs are documented
Approved media budgets and disclosed tool costs appear as separate invoice line items, each tied to the written scope or campaign authorization that approved them.
Receipts, records & reports
We provide receipts for payments, delivery or acceptance records for project work, and campaign reports with spend reconciliation for advertising engagements.
Unspent approved campaign amounts
Unspent approved media amounts are reconciled under the written campaign agreement. Where a refund is due, it is processed to the original payment method where applicable, per the Advertising Spend Terms.
Duplicate or mistaken payments
Report duplicate or mistaken payments to info@populerit.com with the invoice number and payment reference. We review the payment records and correct verified errors promptly.
Billing disputes & chargebacks
Raise disputes with info@populerit.com first — most issues resolve by reviewing the agreement, invoice, and delivery records together. We cooperate with payment providers on any formal dispute process, as described in the Payment, Billing, Refund & Dispute Policy.
Support & response time
Billing support: info@populerit.com. We respond within one business day, during Monday–Friday, 9:00–18:00 (U.S. Eastern Time).
FAQ
Common questions.
We accept ACH, Card, Bank transfer / wire for valid company invoices. Available methods and payment instructions appear on the applicable invoice or secure payment page.
Card payments are processed by an authorized third-party payment provider on its secure payment page — not on this website. Please never send complete card details by email, chat, or a contact form.
Contact info@populerit.com with the invoice number and a description of the issue. We will acknowledge the request within one business day and review the relevant agreement, invoice, delivery records, and campaign documentation.
A billing question before you start?
Ask before you sign — clear answers now prevent disputes later.