Software & Marketing Service Terms
Effective date: August 29, 2026
This document is a working template. It must be reviewed and adapted by a qualified lawyer for the company's actual jurisdiction and practices before it is treated as final.
1. The written scope controls
Every engagement with Popular IT Service LLC is defined by a written proposal, statement of work, or service order (the "Scope"). The Scope lists the deliverables, assumptions, timeline, fees, and any third-party costs. Work outside the Scope requires a written change request agreed by both parties. If these terms conflict with a signed Scope, the Scope controls.
2. Milestones, acceptance, and changes
Where a Scope defines milestones, each milestone is delivered for client review. Acceptance criteria are stated in the Scope; deliverables are deemed accepted when the criteria are met or when the client uses the deliverable in production, whichever comes first. Reasonable revision rounds included in the Scope are honored; additional revisions are handled as change requests.
3. Client materials, approvals, and dependencies
Timelines depend on the client providing materials, access, and approvals listed in the Scope. Delays in client dependencies extend affected deadlines correspondingly. The client is responsible for having the rights to materials it provides (brand assets, content, data).
4. Fees versus third-party costs
Our professional fees are always itemized separately from third-party costs (such as approved media budgets, software licenses, or hosting). Third-party costs appear on invoices only when pre-approved in the Scope or a written authorization, and are documented as separate line items. Advertising media costs are additionally governed by the Advertising Spend Terms.
5. Platform policies and account responsibility
Marketing and advertising work is subject to the policies of the platforms involved. Where campaigns run in accounts owned by the client, the client remains the account owner and is responsible for the account's standing; where the Scope makes us operationally responsible for a campaign, our responsibilities are limited to what the Scope states. Platforms make independent decisions about accounts, delivery, and policy enforcement, which no agency can override.
6. No guarantee of outcomes
We commit to performing the documented work with professional skill. We do not guarantee business outcomes — revenue, rankings, conversion rates, ad performance, or platform approvals — because they depend on factors outside any agency's control.
7. Reporting
We provide the reports stated in the Scope (such as progress updates, campaign reports, or analytics summaries) on the stated schedule. Reports reflect data available from the relevant platforms and tools at the time they are produced.
8. Suspension and termination
Either party may terminate as the Scope provides. We may suspend work for invoices that remain unpaid past their due date after written notice, or terminate engagements used for unlawful or policy-violating purposes. On termination, the client pays for work performed and approved costs incurred to the termination date, and receives the deliverables that payment covers.
9. Intellectual property
Unless the Scope states otherwise: upon full payment of the applicable fees, the client owns the final deliverables created specifically for it. We retain ownership of our pre-existing tools, know-how, and generic components, and grant the client a license to use them as embedded in the deliverables. Third-party and open-source components remain under their own licenses, identified where practical.
10. Confidentiality and governing law
Each party protects the other's non-public business information received during an engagement. These terms are governed by the laws of Wyoming, USA.